66mint Fine Estate Jewelry

Customer Service

Domestic & International Payments

We accept major credit cards and wire transfers. Once payment has been received, you will be contacted to confirm your shipping details.

Shipping:

Your item will be shipped via insured, standard Fed Ex overnight, within 2 days of funds clearing. Orders ship Monday through Thursday only.

Domestic Shipping Charges (Including Insurance):

Orders:
Up to $2,499 – $45
$2,500 and above – Complimentary

International Shipping

Shipping charges apply to all international purchases. Price will be quoted based on value, destination and location availability by carrier. Please call or e-mail prior to placing an order for shipping fees and to verify shipping is available at your location.

Return Policy

66mint must be alerted within 24 hours of delivery of your package if you intend to return your purchase.  You have 10 days to return the item for any reason. If 66mint is not alerted within 24 hours, and/or we do not receive the items within 10 calendar days, no refund will be issued. You must contact us immediately once you receive your package to notify us of any problem regarding the condition of the piece. Shipping and sizing are non refundable. If original payment is made via credit card, a 6% transaction fee will be deducted from refund, in addition to shipping and sizing fees.

Instructions for Return:

Post alerting us within 24 hours of delivery of your package, you have 10 days to return your item. All returned jewelry items must be in the same condition as was sent to you. No jewelry will be accepted for return if it is damaged, altered or worn. Please contact us at 415-982-4402 or e-mail us at info@66mint.com to arrange for your return. We will provide you an RMA # and instructions for your return FedEx shipping label. You must ship the package back to us via Fed Ex Overnight, insured for the retail value, and pack the items safely and securely with our return label. Once the item is received by us, we will verify the condition of the item and issue a refund, less any shipping or sizing charges, within 3 days of receipt. If you have any questions regarding these procedures please contact us at the numbers provided.

Disclaimer

Unless otherwise stated, all gemstones are graded and are evaluated in their mountings. Approximate weights and average quality grades are arrived at using the Gemological Institute of America (GIA) grading scale. Mountings prohibit full and accurate observation of gem quality and weight, all data pertaining to mounted gems can be considered as approximate unless accompanied by an independent laboratory report (GIA, AGL or EGL). Major diamonds are graded with the use of pre-graded permanent master diamonds color comparison stones and the grading nomenclature prescribed by the GIA. Colored Gemstones are graded using the GIA prescribed colored stones grading system and nomenclature. Major colored stones are described using Gem Dialogue color grading system.

Authenticity, antiquity, decorative periods, vintages and or circa dating are determined to the best of our ability based on materials incorporated, methods of manufacture, design, hallmarks and signatures, lapidary techniques, technological developments and consultation of our extensive reference library and materials. Dating and period attributions are not an exact science as decorative periods frequently overlap and borrow influences from one another.

Questions:

Please feel free to contact us for any reason at 415-982-4402 or info@66mint.com

If you need to reach us regarding returns click the button below:

CONTACT US